At ITC, we believe effective network
management is an ongoing process, not a product. It requires continuous
maintenance and expertise spanning across a vast array of network
functions.
Whether managed internally or outsourced, it is vitally important
to ensure that your network is effectively and expertly monitored
and maintained 24/7. If your network is managed internally, you
need to ask the following questions:
- Are your security measures up to the highest standard, continuously
maintained, tested and upgraded?
- Is your company fully compliant? Are you monitoring and meeting
all regulatory changes and new compliance mandates?
- Is Bandwidth being cost-effectively utilized? Are business
critical applications receiving adequate levels to enhance performance
and foster network efficiency?
- What measures are being taken to ensure business continuity
and network availability?
- What internal systems are in place to warn of potential threats
and incidents? What processes have been established to prevent
incidents from escalating?
If any of the above can not be sufficiently answered, your network
may be a ticking time bomb.
The health, integrity and performance of your network has a direct
impact on the success of your business. Therefore, establishing
and maintaining secure, highly performing communications should
be a business imperative.
ITC has over a decade of experience in successfully designing,
implementing and managing networks to ensure secure, compliance-based,
high performance 24/7 access to business critical data and applications.
Our team of experts are responsible for monitoring and optimizing
networks around the world; enabling the secure exchange of highly
sensitive business information and billions of dollars of transactions-
from Fortune 500 to FTSE 100 companies.
We adhere to the highest of industry standards, based on ITIL management
and Prince2 methodologies. Utilising best of breed technologies,
we deliver cost-effective, secure IT based business solutions that
mitigate risk, improve network performance and help ensure compliance
and business continuity.
How Does ITC Maintain Secure, Performance Driven Network
Operations?
The center piece of ITC’s successful network management platform
is Orama. Orama provides continuous application monitoring and real
time analysis. This allows our consultants to pinpoint potential
network problems and security issues, identify trends, reduce troubleshooting
time, and maintain the required levels of application performance
and responsiveness. Poorly performing applications are properly
benchmarked and appropriately tuned for optimum bandwidth utilization-
enabling you to control costs and maximise performance.
Core business critical information is continuously fed back to
our customers, in real time, via a single web portal, and monitored
by ITC experts 24/7. This functionality allows us to take corrective,
preventative action to mitigate risk and increase the efficiency
of your network. Orama also serves as an automated early warning
system, monitoring and analysis solution. Utilising our proven security
management process (protected by a patent 0505511.6) Orama significantly
reduces the number of false positive alerts which greatly improves
risk management.
Orama:
ITC's Secure Network Management Solution
Orama Key Management
Functions
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- Monitors QoS of all managed security
devices, tools and network 24/7
- Leverages NOC by isolating and restoring
faults across core, edge and customer equipment
- Automatic Trouble Ticketing, automated,
real-time ticket status updates by pager or email
- Automated backup of critical configuration
files
Service and Device Management
- Detects faults and automatically
reinstates operations
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- Automated back up of critical configuration
files
- On-demand reporting via customer
web portal
- Security Management & Reporting
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ITC Network Management Platform
Secure, Available and Performance Driven
- 24x7 Network Monitoring- Secure,
Continuous Access
Early warning degradation alerts prevent incident escalation and
pinpoint root cause of events. This allows for corrective, preventative
action and continuous network access for your employees and customers,
ensuring business continuity.
- Proactive Bandwidth Management
– Cuts Costs & Increases Performance
Ensures mission critical applications have adequate bandwidth
to remain functioning at their highest performance levels. Low
priority applications are kept from overusing bandwidth to prevent
them from negatively impacting upon the functionality of mission
critical applications whilst significantly cutting costs.
- Security Management Process –
Proven, Patented, Proactive
Patented process, proven to significantly reduce the number of
false positive alerts to greatly improve risk management.
- Event Correlation – Vulnerabilities
Exposed
Vital IT information is correlated to give a clearer understanding
of potential security threats, application issues and network
vulnerabilities; ensuring compliance and business continuity,
enhancing security and performance.
- Compliance – Confidence
Dedicated to staying on top of all regulatory standards to help
you demonstrate compliance, including: Basel II, ISO 27001/17799,
Sarbanes-Oxley, HIPAA, PCI Data Security Standard, SAFE, GLBA
and FISMA.
- Risk Management – Impact,
Odds & Assets
Examine the likelihood and potential impact of threat; compare
the time and cost necessary to mitigate risk to the asset being
protected.
- Robust Reporting – Informed
Decisions
Core information is continuously fed back to ITC experts and customers
concurrently in real time. Automatic, ticket status sent via pager
or email for real time assessment of network security and health.
- Professional Support on a Personal
Level
Direct access, 24/7, to a senior consultant who takes
complete responsibility throughout the life of the project.
- Customised to Optimise your Business
Management platform is easily adapted to include your core business
critical applications and specific IT requirements; such as integrated
management of quality of service (QoS) bands for MPLS customers.
- Secure – High Performance
– Cost Effective
The ITC Orama platform is integrated within all ITC systems and
included in the annual management fees, eliminating the additional
costs and complications of involving 3rd party vendors. Network
is continuously monitoring to proactively safeguard against potential
security issues/vulnerabilities and maintain network and application
performance.
Our expert consultants will seamlessly integrate the Orama Network
Platform using best of breed security tools. Through event correlation,
vulnerability assessment and 24/7 monitoring ITC can help ensure
your company’s network runs securely, efficiently and continuously-
with a lower cost of management and higher return on investment.
To find out how ITC have helped other firms reduce costs and increase
profits by improving the performance of their network, call our
IT experts today 020 7517 3900.
Orama:
ITC's Secure Network Management Solution

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